Saint Vincent: Working Together to Improve the Patient Experience

At Saint Vincent our patients always come first. That’s why members of the Saint Vincent Medical Staff have access to the support services, experienced staff and technology they need to improve the patient experience. Our physicians, nurses, pharmacists and additional providers work together to improve processes and, most importantly, patient outcomes. Many of our quality team initiatives are recognized by such state and national health care authorities as PHC4, JCAHO, CMS and Highmark Blue Cross Blue Shield. We constantly work to provide the kind of support services our physicians need so they can spend more time with patients and less time on the phone or computer.

Physician Support Services

• Saint Vincent Call Center
• Centralized scheduling
• Continuing medical education
• Research opportunities
• Evidence-based practice initiatives
• 24/7, onsite cardiology
• Established family practice and osteopathic emergency medicine residencies

Additional Benefits

• Strong primary care base
• No trauma
• Nursing vacancy rate less than 5%
• Team-focused environment
• Fully staff emergency department with all board-certified emergency medicine physicians and an ambulatory medical clinic in the same location

Recent Technological Additions at the Region’s Technological Leader

• VAD implantation
• Gamma knife neurosurgery
• New medical information system (coming in 2006)
• PACS
• Helix hydro-jet technology
• Cryosurgery for prostate cancer

At Saint Vincent, we know how to treat people also means we know how to treat each other in a patient-focused, team environment. Learn more about Saint Vincent from your colleagues who share their testimonials with you. We also encourage you to visit our quality imperative page for more information about the ways we are improving patient outcomes through evidence-based practice initiatives.