About Your Stay

Nursing Care
Your nurses realize that being hospitalized can disrupt daily life for you and your loved ones. While you are in the hospital, the nursing staff will work with you to meet your individual needs. At Saint Vincent, your care is managed and coordinated by a registered nurse (RN) who directs a team of caregivers. This care is designed to meet your needs as well as those of your family. We will make every effort to accommodate any special requests you or your family may have, such as changes in visiting hours. If you have any special requests, please ask your RN. The nursing associates want to improve services offered to you. Each nursing unit is directed by a Team Leader who is available to address any issues that may arise during your stay. This leader may be reached by asking any staff member.

A summary of your nursing unit's special features is inserted in this guide. If you or your family would like other information, please ask your RN.

A Teaching Hospital
During your stay, you will have contact with many people who will care for you, from nurses and doctors to individuals drawing blood and taking X-rays.

You will also meet health care professionals in training. This group may include student nurses, family practice residents, and lab and X-ray technicians. Saint Vincent is proud to serve as a teaching hospital, offering experiences that enhance the quality of care we provide and you expect. Each Saint Vincent associate who enters your room will be wearing a name tag designating his/her department and profession.

Personal Belongings
We encourage you to bring personal items such as slippers, pajamas and toiletries to make your hospital stay more comfortable. Items that are easily lost or broken, such as eyeglasses, contact lenses, dentures and hearing aids, can be placed in the drawer of your bedside stand. Rather than wrapping dentures in a tissue, please ask your nurse for a denture cup. Other personal belongings can be kept in the closet or drawer space provided in your room, where they will not be disturbed unless you give someone permission to do so. Again, we ask that you leave valuables and electrical devices such as radios at home.

Cellular/Portable Phones
Due to potential interface with medical equipment, the use of cellular phones is prohibited in all clinical areas of the Health Center.  You may use your cellular phone in the Health Center main, rehabilitation and ED lobbies and the hospital cafeteria.

Food and Nutrition Services
Meals are provided any time of the day between 6:30 a.m. and 6:30 p.m. through our “room service” style menu and ordering program, Cuisine on Call. A menu is located in your room and provides a wide variety of food selections corresponding to your nutritional needs.  Food orders can be placed by calling ext. 3663, or your floor hostess may assist you with making selections and placing orders.  Family members may also place food orders for you.

If nutritional assessment or education is needed, a registered dietitian will provide these services to you.  Questions about meals or diets should be directed to the Food and Nutrition Department at 5620.

Since smoking and the use of tobacco products are major contributing factors to many health problems, Saint Vincent Health System and its affiliates have instituted a smoke-free policy that prohibits smoking on any Saint Vincent Health System property, interior or exterior, owned or leased. This policy is for everyone's health and well-being and has been endorsed by the Saint Vincent medical/dental staff and the Saint Vincent Board of Trustees. Saint Vincent physicians and staff are ready to assist you with smoking cessation. Please consult your physician about nicotine-replacement products or other therapies.

If you are taking medication at home, please bring a list of the drug names, dosages and times you take them. This list will be helpful to the nurses who will give you prescribed medications and monitor your dosages while you are in the hospital. You do not need to bring your medications with you for your stay; the pharmacy at Saint Vincent will fill all prescriptions ordered by your doctor. After your discharge, prescriptions can be filled by your local pharmacy.

Proper Waste Disposal
Your patient room may have two waste baskets – one lined with a red bag and one lined with a clear bag. The basket with the red lining is for any material with blood or body fluids and is most often used by nurses and doctors. The basket lined with the clear bag can be used by you and your visitors to dispose of paper, tissues, food wrappers or other materials.